Capture at the perfect moment
Tap an NFC card or scan a QR code at checkout and the customer lands on your review page instantly — while the great experience is still fresh.
Flagship product
Tapstar
Turn happy customers into 5-star reviews.
Tapstar is our flagship reputation platform built for local businesses that live and die by their Google rating. It captures customers at their happiest moment — right after a great experience — and makes leaving a glowing review effortless. A single tap, an AI-assisted suggestion, and a heartfelt 5-star review is on its way to your Google Business Profile. No apps to install, no friction, no awkward asking.
What makes Tapstar different
AI-powered review generation that helps businesses collect authentic 5-star Google reviews — automatically.
- AI-assisted review writing
- One-tap NFC & QR collection
- Boost Google ratings
- Smart feedback routing
- Insights dashboard
- Works for any business
1 tap
to a review
5★
Google reviews
0
apps to install
Features
Everything Tapstar does for you
AI-assisted reviews
AI suggests warm, authentic review text customers can post in seconds — so even busy people leave a thoughtful 5-star review instead of skipping it.
Smart feedback routing
Delighted customers are guided to Google; unhappy ones are routed to a private channel so you can make it right before it ever becomes a public review.
Climb the rankings
A steady stream of fresh, genuine 5-star reviews lifts your Google rating and local search visibility — the trust signal customers look for first.
Insights dashboard
Track review volume, ratings and trends over time across every location from one clean dashboard.
Zero friction for customers
No app, no login. Cards, stands and QR codes drop straight into your counter, table or receipt and just work.
How it works
Up and running in four steps
01
Tap or scan
The customer taps an NFC card or scans a QR at your counter, table or on the receipt.
02
AI helps them write
Tapstar suggests a natural, personalised review — they tweak and post in seconds.
03
Review goes live
Happy customers post straight to Google; private feedback comes back to you instead.
04
Watch your rating grow
Reviews accumulate, your rating climbs, and you track it all from the dashboard.
Who it's for
- Restaurants & cafés
- Salons & spas
- Clinics & dentists
- Retail stores
- Gyms & studios
- Service businesses
FAQ
Frequently asked questions
Do customers need to install an app?
No. Customers simply tap an NFC card or scan a QR code and are taken straight to your review page in their browser — nothing to download.
Are the reviews genuine?
Yes. Tapstar makes it effortless for real, happy customers to share real feedback. AI only assists with wording — the customer always reviews and posts it themselves.
Can I use it across multiple locations?
Absolutely. Tapstar supports multi-location businesses with per-branch tracking and a unified insights dashboard.
Which review platforms are supported?
Tapstar focuses on Google Business Profile — the reviews that matter most for local search — and routes private feedback back to you.
Ready to put Tapstar to work?
Tell us about your business and we'll get you set up.